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Ongoing Managed IT (MSP)
Your complete remote IT department on a fixed monthly plan.
- Proactive monitoring & patching
- Helpdesk + user management
- Monthly IT health report
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ItCityHub helps businesses simplify technology, support their teams and keep systems secure — on-site in Karachi, remote everywhere else.
Simple, clear IT services — pick one or combine them.
Your complete remote IT department on a fixed monthly plan.
Tier 1 / Tier 2 support for Windows and macOS users.
A clean, secure setup for email, files and team tools.
The right people get the right access. Nobody else.
Remote setup, security and updates for computers (Jamf / MDM).
Stable internet and phones that work when you need them.
A one-time review of where your IT is weak, with a fix plan.
Move email, data or accounts without losing anything.
An ongoing monthly plan where ItCityHub looks after your users, devices, email and network, so problems are caught early and your team keeps working. Built for small and growing businesses.
1. Assess: we review your current setup, users and risks.
2. Standardize: we secure, document and tidy your systems.
3. Support: ongoing helpdesk and a regular review with clear reporting.
Priced by team size and scope. Support is available 24/6 (Monday – Saturday), with on-site support in Karachi and remote support worldwide. Response times and scope are agreed in writing before work starts.
Request an MSP quoteEnterprise-grade networking setups using industry-leading hardware. We ensure your office is securely connected, optimized, and protected against external threats.
Direct access to IT experts who fix daily tech headaches quickly, so your team doesn't lose hours to computer problems.
Password resets, email access issues, basic software installations, printer troubleshooting, and general tech guidance.
OS-level troubleshooting, network connectivity issues, specialized software configuration, device encryption, and malware removal.
Available 24/6 (Monday-Saturday). Deployed via AnyDesk/RDP remotely worldwide, or on-site in Karachi.
Get Support →Send an inquiry or message us on WhatsApp. We reply within 1 business day.
We review your current setup, users and pain points.
MFA, patching, access and device baselines put in place.
Ongoing helpdesk, monitoring and clear reporting.
Remote support and administration worldwide, on-site visits in Karachi, documented setups, security best practices and plain-language communication.
On-site visits outside Karachi. Clients elsewhere are supported fully remotely.
New inquiries get a reply within 1 business day. For ongoing plans, response times and pricing are agreed in writing before work starts.
ItCityHub provides straightforward IT support for small and growing businesses: on-site in Karachi and fully remote worldwide. Plain-language scopes, least-privilege access, and well-documented setups — no jargon, no lock-in.
MSP stands for Managed Service Provider. Instead of calling an "IT guy" only when something breaks (and paying unpredictable hourly rates), you pay a fixed monthly fee. In return, we proactively manage, secure, and support your entire IT setup so things don't break in the first place.
Yes. We have extensive experience configuring and securing MikroTik routers, Cisco switches, TP-Link Omada environments, and enterprise firewalls for multi-WAN failover, VPNs, and strict access controls.
We provide 24/6 support (Monday through Saturday). We offer on-site support across Karachi, and remote support worldwide. For our MSP clients, specific SLA response times are agreed upon in writing before onboarding.
We use AnyDesk, TeamViewer and Remote Desktop (RDP), along with other popular remote support tools. Already have a tool your team prefers? We can work with that too — so help starts quickly, with no complicated setup.
Yes, in Karachi. Clients anywhere else are supported fully remotely, so help is the same quality wherever you are.
Windows and macOS devices, Microsoft 365, Google Workspace, Okta, Microsoft Entra ID, Jamf, networks (MikroTik, VPN) and VoIP systems.
Absolutely. Migrations, audits and new-office setups are done with a fixed scope and clear milestones.
We reply to every inquiry within 1 business day. You can also reach us instantly on WhatsApp using the button at the bottom right.
Tell us what you need — we reply within 1 business day.